The skills you’ll need in 2020 (and the future)

by Dec 23, 2019

2019 is at an end, and as we look forward into the approaching year I figured now’s as good a time as any to start considering what skills you might want to start cultivating in 2020.

As the world of work shifts and develops, certain skills are gradually becoming more predominant – particularly those of the tech-focused variety. However there are some that employers look for more than others, and they may not be exactly what you’d expect.

Read on for a breakdown of 5 of the top skills employers are looking for (and will be well into the future).


Being able to work with technology is more important than ever, however some of the basics are still highly sort after, and that includes creativity. Creativity can help businesses come up with smarter strategies, solve more difficult problems, and overcome issues before they properly arise. Creativity is also important for coming up with new ideas and can help workplaces adapt to a rapidly shifting working landscape.

There are a number of ways to increase your creativity – give this a quick read through to get some ideas.

Emotional intelligence

We’ve written about it before, but having emotional intelligence is one particular skill that no amount of tech can truly manage. Emotional intelligence is defined as ‘the capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships judiciously and empathetically’ (thanks Google).

Talking to and connecting with others is one of the key talents that help businesses thrive. If you aren’t self-aware about your emotions, and struggle to maintain relationships with others, then it will be difficult for you to form the connections needed for a successful, lifelong career.

Future problem solving

Problem solving will always be an important asset in any workplace. However, as we evolve and industries become more globalised, it’s important you’re able to take global concepts and apply them to day-to-day issues. This means staying up-to-date with news in your industry, practicing some out-of-the-box thinking, and looking forward for answers rather than staying in the past.

A drive to learn

Because things are changing so quickly, it makes sense that employers are (and will be) looking for people who have a proactive attitude towards learning and expanding their skills. New inventions and technology will mean you’re always going to be in a position where you’ll need to learn and build your skills.

You can start developing this particular skill while you’re studying, by taking on a side project using new or existing tech in an inventive way. This is a great way to show off your creativity and problem solving too, and you can chuck it on your resume to discuss with future employers.

Cultural intelligence

As mentioned above, the world is becoming a more globalised place, and as such having an appreciation for other cultures and diversity will make you a valued asset in any workplace.

Limited world views won’t have a place in the offices of the future, so get out of your comfort zone, meet new people, and travel where possible to build this particular skill.


Featured image courtesy of Unsplash

By Mia Casey

By Mia Casey


Mia is a Sydney-based copywriter and content creator, who ran the UTS Careers Blog for five years since its conception in 2016.
Her freelance work focuses on branding development and helping companies create a cohesive identity narrative tailored for each of their platforms.
She enjoys piña coladas and getting caught in the rain.