How to keep your business tech operating smoothly

by Feb 3, 2021

Technology and business have long been partners in crime. These two pillars of human civilisation often benefit and complement each other, and that has resulted in a modern commercial landscape characterised by heavy use of top of the line technology. Making good use of that technology presents a few logistical problems while also creating a steeper barrier to entry for small businesses to overcome. Here’s what you need to know.


The IT Department

The reliance of modern businesses on high technology presents a problem almost immediately, because technology is notorious for spontaneous failures. In reality, these malfunctions tend to have a perfectly reasonable explanation, but it can be complicated enough that most people find frustration instead of clear answers. Because of this, the importance of the IT department has been steadily increasing to unparalleled heights. Hiring competent and qualified IT workers is an essential part of maintaining your business’s technological infrastructure.

However, it can actually be much more beneficial to outsource your IT needs for a variety of reasons. First and foremost, outsourcing gives you the best odds of finding highly rated IT professionals, and it also spares you the time cost of filtering applicants, a process that will need to be repeated every time you need to replace an employee. Start by searching for an IT company in Tampa, to use a local example for myself, in order to find IT companies that can help you keep your ship running smoothly.


Cybersecurity Concerns

In addition to keeping the hardware and software of your business working as intended, you’ll also need to contend with the ill intent of hackers. Businesses make for good targets for hackers, because companies of all kinds traffic in valuable data. Hackers employ a variety of tools and techniques in order to illicitly obtain that data from businesses, and it will be your responsibility to thwart those hackers at every turn.

First and foremost, this means that you’ll need to train your staff on security best practices, because human error accounts for the overwhelming majority of cybersecurity breaches. In addition, you can reduce the potential for these devastating errors by reworking your login processes. Passwords are notoriously flimsy security protocols for a few reasons, and supplementing them or replacing them outright with additional security measures is advised. Multi factor authentication can drastically improve cybersecurity by deterring the majority of hackers that have obtained user passwords.

The use of software will form the bulk of your protections, however, because mistakes will inevitably happen, and you’ll need a safety net when they do. There are various types of cybersecurity software that each specialises in preventing different methods used by hackers. Most widely known is antimalware software, and that’s because malware remains the most common form of cyber attack. This is mostly because malware is an easily lain trap, but it’s also fairly easy for users to simply avoid malware hotspots.

From a business perspective, the most dangerous, but least common, form of cyber attack is the DDoS (distributed denial of service) attack. This is because DDoS attacks are elaborate. It takes a lot of time and a concerted effort for hackers to pull off this kind of attack, and it also requires them to infect many other devices with specialised malware. When and if hackers initiate a DDoS attack, all of that work pays off in the form of an attack that can only be pulled off by technology and, as such, can only be prevented by bespoke software. While the attacks themselves are exceedingly rare, they are difficult to stop and be incredibly detrimental to businesses, so DDoS prevention software is utterly essential.


Protecting your business from mechanical failures, software glitches, and cyber attacks is a full time job. You will be best served by making it the full time jobs of multiple other people. These tips can help you make the most of your company by securing its technological foundation.


Featured image courtesy of Unsplash

Mikkie Mills

Mikkie Mills

Freelance Writer

Mikkie is a freelance writer from Chicago. She is also a mother of two who loves sharing her ideas on interior design, budgeting hacks and workplace tips. When she’s not writing, she’s chasing the little ones around or can be found rock climbing at the local climbing gym.